IWDS Contacts
Gerry Snyder: (217) 558-2456
System/Hardware Problems
Duplicate Customer Records
Service Records That Cannot Be Closed
Moving TAA Customers' Records to the LWIA Serving Them
Jim Potts (217) 557-5544
WIA Eligibility Determination
Gerry Snyder (217) 558-2456 or Jim Potts (217) 557-5544
IWDS Case Management Subsystem Data Entry
Regional Program Representative for Your LWIA
Exit Record Deletion Request
Existing Customers Exceeding the 120 Day Limit Request
Neely Schlosser: (217) 524-5497 or Paula Vehovic (217) 524-5500
Performance Standards
Janet Rosentreter: (217) 558-2433 or Susan Boggs (217) 558-2474
DETS System/Reports
TAA Waiver From Training
TAA/TRA Eligibility or Program Rules
Lora Dhom: (217) 558-2429
Grants System/Reports
Sherry Brown-Macklin: (217) 558-2419
Provider Certification